Samuel Chastain (CRD #7288681) Has a Customer Dispute Disclosure on FINRA BrokerCheck

Samuel Chastain (CRD #7288681) is a broker with a customer dispute on FINRA BrokerCheck. We reviewed his BrokerCheck report on January 29, 2026. It reflects one customer dispute. If you invested with Samuel Chastain and have concerns, keep reading.

BrokerCheck link: BrokerCheck

BrokerCheck report: BrokerCheck Report (PDF)

Investor Disputes / Customer Complaints

Samuel Chastain’s FINRA BrokerCheck Report reflects one customer dispute disclosure. A summary of the dispute is below:

On November 2, 2025, a customer alleged Samuel Chastain did not follow trade instructions. The activity date was July 25, 2025. Samuel Chastain’s FINRA BrokerCheck report lists the product as a money market fund. The report lists alleged damages as $0, but the firm determined in good faith that alleged damages exceeded $5,000. J.P. Morgan Securities LLC denied the complaint on December 15, 2025. Chastain’s statement says the trades followed the customer’s direction and approval.

Rule Summary #1: FINRA Rule 3110 (Supervision)

FINRA Rule 3110 requires firms to maintain a reasonable supervisory system. It includes written procedures for the broker’s activities. Customer complaints can raise questions about how a firm reviewed and addressed trading instructions.

Rule Summary #2: FINRA Rule 2010 (Standards of Commercial Honor and Principles of Trade)

FINRA Rule 2010 requires brokers and firms to observe high standards of commercial honor. It also requires just and equitable principles of trade. Disputes about trading instructions often focus on whether the broker acted fairly and followed the customer’s directions.

Why This Matters to Investors (Regulation Best Interest)

Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.

Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.

Reg BI has four key obligations:

1. Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.
2. Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.
3. Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.
4. Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.

Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.

Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.

Background Information (from BrokerCheck)

Based on His FINRA BrokerCheck report, Samuel Chastain:

Is currently registered with J.P. Morgan Securities LLC.

Has passed the Securities Industry Essentials (SIE) exam. Samuel Chastain has passed Series 7TO. He has also passed Series 65 and Series 63.

Was previously registered with PIMCO Investments LLC.

Kurta Law Can Help

If you have worked with Samuel Chastain and you have concerns about his activity, Kurta Law may be able to help you evaluate your legal options. You can read more about potential claims and investor protections here. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.

Helpful resources: Unauthorized Trading | Stockbroker Fraud

For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts and explain possible next steps.