Quenten MacGrew Kirby (CRD #7116009) Has a Customer Dispute Disclosure on FINRA BrokerCheck

Quenten MacGrew Kirby (CRD #7116009) is a broker with a customer dispute on FINRA BrokerCheck. We reviewed his BrokerCheck report on March 12, 2026. It reflects one customer dispute. If you invested with Quenten Kirby and have concerns, keep reading.

BrokerCheck link: BrokerCheck

BrokerCheck report: BrokerCheck Report (PDF)

Investor Disputes / Customer Complaints

Quenten Kirby’s FINRA BrokerCheck Report reflects one customer dispute disclosure. A summary of the dispute is below:

On January 22, 2026, a customer alleged Quenten Kirby placed unauthorized trades that resulted in capital gains. Quenten Kirby’s FINRA BrokerCheck Report lists the product as a mutual fund and the requested damages as $10,600. The reported activity dates were November 13, 2025 through January 20, 2026. Raymond James & Associates, Inc. denied the complaint on February 3, 2026. Quenten Kirby’s broker statement says the account was governed by a signed investment advisory agreement that gave discretion over trades and stock selection. The statement also says Raymond James determined the allegations were without merit.

Rule Summary #1: FINRA Rule 3260 (Discretionary Accounts)

FINRA Rule 3260. This rule governs discretionary trading and requires prior written authorization and firm acceptance for discretionary accounts. A complaint about unauthorized trades can raise questions about whether account authority and supervision were handled correctly.

Rule Summary #2: FINRA Rule 2111 (Suitability)

FINRA Rule 2111. This rule requires a reasonable basis for a recommendation and ties that recommendation to the customer’s investment profile. When a customer challenges trading activity, the review may also focus on whether the strategy fit the customer’s goals, risk tolerance, and needs.

Why This Matters to Investors (Regulation Best Interest)

Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.

Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.

Reg BI has four key obligations:

Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.

Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.

Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.

Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.

Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.

Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.

Background Information (from BrokerCheck)

Based on his FINRA BrokerCheck report, Quenten Kirby:

Is currently registered with Raymond James & Associates, Inc.

Has passed the Securities Industry Essentials (SIE) exam. Quenten Kirby has also passed Series 7TO and Series 66.

Does not list any prior securities firm registrations.

Kurta Law Can Help

If you have worked with Quenten Kirby and you have concerns about his activity, Kurta Law may be able to help you evaluate your legal options. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.

Helpful resources: Securities Attorney | Security Fraud

For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts and explain possible next steps.