Mark C Creason (CRD #6617847) Has Customer Dispute Disclosures on FINRA BrokerCheck
Mark C Creason (CRD #6617847) has been the subject of disclosure events, which have recently been reported on his FINRA BrokerCheck Report. According to Mark C Creason’s FINRA BrokerCheck report accessed on January 24, 2026, Mark C Creason has been the subject of four customer disputes. If you invested with Mark C Creason and you have concerns about his activity, keep reading.
BrokerCheck link: BrokerCheck
BrokerCheck report: BrokerCheck Report (PDF)
Investor Disputes / Customer Complaints
Mark Creason’s FINRA BrokerCheck Report reflects four customer dispute disclosures. Summaries of two disputes are below, and the report reflects two additional customer disputes:
On November 10, 2025, a customer alleged that Mark Creason was involved in breach of written contract; breach of fiduciary duty; negligence and gross negligence; misrepresentations and omissions; violation of FINRA rules; and violation of best interest obligations. The product type listed on the disclosure is Real Estate Security, and the claim seeks general and compensatory damages of $100,000, plus attorneys’ fees, costs, interest, punitive damages, and other relief. The disclosure reflects the matter is pending and is being brought in FINRA arbitration (Docket/Case #25-02141). The disclosure includes a broker statement from Mark Creason stating that he disagreed with the complaint, stated that one investment was performing as described, and attributed distribution cuts on another investment to increases in insurance and property taxes, asserting any legitimate losses were minimal.
On September 10, 2025, a customer alleged unsuitable investments, misrepresentation, omission of material facts, and failure to disclose risks. The product type listed on the disclosure is Real Estate Security, and the alleged damages are unspecified; the report lists an original investment amount of $151,496.83. The disclosure reflects the matter is pending. The disclosure includes a broker statement from Mark Creason stating that he stated he responded promptly to an inquiry, coordinated with the sponsor for answers, and believed a former employer created a disclosable situation after he left the firm.
Rule summary #1: FINRA Rule 2111 (Suitability)
FINRA Rule 2111 (Suitability) requires brokers and firms to have a reasonable basis to believe a recommendation is suitable for a customer based on the customer’s investment profile, objectives, risk tolerance, and other relevant information. Recommendations must be made with due diligence and appropriate consideration of the risks, rewards, and costs involved.
Rule summary #2: FINRA Rule 2010
FINRA Rule 2010 is a broad, principles-based rule requiring brokers and firms to observe high standards of commercial honor and just and equitable principles of trade. This rule is often cited in disciplinary actions involving misleading statements, unethical conduct, or improper sales practices.
Why this Matters to Investors (Regulation Best Interest)
Regulation Best Interest (Reg BI) is a U.S. securities regulation designed to strengthen the standard of conduct that broker-dealers owe to retail investors when making recommendations about securities transactions or investment strategies. Adopted by the U.S. Securities and Exchange Commission and effective as of June 30, 2020, Reg BI aims to enhance investor protection while preserving investor access to brokerage products and services.
Reg BI requires broker-dealers and financial advisors to act in the best interest of the retail customer at the time a recommendation is made, and not to place their own financial or other interests ahead of the customer’s. This represents a higher standard than the historical “suitability” requirement, which only required that recommendations be suitable, not necessarily optimal or conflict-free.
Reg BI is built around four key obligations:
- Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and recommendations, including fees, scope of services, and conflicts of interest.
- Care Obligation – Recommendations must be made with reasonable diligence, care, and skill, considering costs, risks, and alternatives.
- Conflict of Interest Obligation – Firms must identify, disclose, and mitigate or eliminate conflicts, particularly those that create incentives to favor one product over another.
- Compliance Obligation – Firms must establish policies and procedures designed to ensure compliance with Reg BI as a whole.
Importantly, Reg BI applies at the recommendation level, not as a continuous duty like the fiduciary standard applicable to registered investment advisers. Still, it significantly narrows the gap by emphasizing cost considerations, conflict management, and investor-focused decision-making.
Overall, Regulation Best Interest seeks to promote transparency, improve the quality of investment recommendations, and reinforce trust between retail investors and broker-dealers in the U.S. securities markets.
Background Information (from BrokerCheck)
Based on his BrokerCheck Report, Mark Creason:
Is currently registered with Metric Financial, LLC.
Has passed the Securities Industry Essentials (SIE), Series 7, Series 79, Series 82TO, Series 24, and Series 63 exams.
Was previously registered with firms that include Emerson Equity LLC, Colorado Financial Service Corporation, and WealthForge Securities, LLC.
Kurta Law Can Help
If you have worked with Mark Creason and you have concerns about his activity, Kurta Law may be able to help you evaluate potential recovery options. You may be entitled to pursue a claim through FINRA arbitration, depending on the facts of your situation and the investments involved. Contact Kurta Law at 877-600-0098 or info@kurtalawfirm.com for a free consultation.
Helpful resources: Unsuitable Investments | Misrepresentation and Omission
For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable—because investors should not have to sit quietly while alleged misconduct and securities fraud go unchecked. Start your recovery process today.