Jenna Lynn Spurrier (CRD #4284511) Has Customer Dispute Disclosures on FINRA BrokerCheck

Jenna Lynn Spurrier (CRD #4284511) is a broker with customer dispute disclosures on FINRA BrokerCheck. We reviewed her BrokerCheck report on March 6, 2026. It reflects two customer disputes. If you invested with Jenna Spurrier and have concerns, keep reading.

BrokerCheck link: BrokerCheck

BrokerCheck report: BrokerCheck Report (PDF)

Investor Disputes / Customer Complaints

Jenna Spurrier’s FINRA BrokerCheck Report reflects two customer dispute disclosures. Summaries of the disputes are below:

On January 30, 2026, a customer complaint was received alleging mismanagement of funds and trading that did not match the account’s investment objective. Jenna Spurrier’s FINRA BrokerCheck report lists the matter as pending and identifies the products as OTC equity and listed equity. No exact damage amount was stated.

A second customer dispute was received on January 7, 2021. Jenna Spurrier’s FINRA BrokerCheck report states that a client alleged she was targeted to invest in a restaurant venture without proper disclosures and sought $322,173 in damages. The matter was reported as closed with no action on March 18, 2024. Spurrier’s statement says the restaurant venture was not a security and that no fiduciary duty was owed for that venture.

Rule Summary #1: FINRA Rule 2111 (Suitability)

FINRA Rule 2111 requires a reasonable basis for a recommendation. It also requires the recommendation to fit the customer’s investment profile. Claims that involve trading outside an account’s objective can raise suitability concerns.

Rule Summary #2: FINRA Rule 2010 (Standards of Commercial Honor and Principles of Trade)

FINRA Rule 2010 requires brokers and firms to observe high standards of commercial honor. Disputes that involve alleged mishandling of an account or inadequate disclosures can raise issues under this rule.

Why This Matters to Investors (Regulation Best Interest)

Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.

Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.

Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.

Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.

Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.

Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.

Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.

Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.

Background Information (from BrokerCheck)

Based on her FINRA BrokerCheck report, Jenna Spurrier:

Is currently registered with Thurston, Springer, Miller, Herd & Titak, Inc.

Has passed the Securities Industry Essentials (SIE) exam. Jenna Spurrier has passed Series 7. She has also passed Series 66.

Was previously registered with firms that include RBC Capital Markets, LLC and Waddell & Reed.

Kurta Law Can Help

If you have worked with Jenna Spurrier and you have concerns about activity in your account, Kurta Law may be able to help you evaluate your legal options. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.

Helpful resources: Unsuitable Investments | Securities Attorney

For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts and explain possible next steps.