Investor Alleges Jena Sullivan Failed to Follow Mutual Fund Exchange Instructions

Jena Sullivan (CRD #: 2859633), a broker registered with Edward Jones, is involved in a pending investor dispute, according to her BrokerCheck record, accessed on May 11, 2023. If you have questions about her alleged conduct as a broker, read on.

Investor Dispute

On April 10, 2023, an investor filed a dispute alleging that Jena Sullivan failed to follow their instructions to exchange all equity American Funds (mutual funds offered by Capital Group) for money market funds in July 2022.

Jena Sullivan allegedly completed some of these exchanges in July but failed to complete the rest until October 2022, resulting in losses for the client.

This dispute is currently pending.

FINRA Rule 2010

FINRA Rule 2010 holds brokers to high standards of commercial honor and just and equitable principles of trade.

FINRA Rule 5310

FINRA Rule 5310 requires brokers to execute clients’ transactions according to their instructions and in a timely manner.

Background Information

Jena Sullivan has passed the following exams:

• Series 66 – Uniform Combined State Law Examination
• SIE – Securities Industry Essentials Examination
• Series 7 – General Securities Representative Examination
• Series 24 – General Securities Principal Examination

Jena Sullivan is a registered broker in 20 states and the District of Columbia. She is also a registered investment adviser in Florida and Texas.

She has also worked for the following firms:

• LPL Financial (CRD#:6413)
• SII Investments (CRD#:2225)
• Mutual Service Corporation (CRD#:4806)

Kurta Law Can Help

If you worked with Jena Sullivan and you have concerns about your investments, please contact us today at 877-600-0098 or info@kurtalawfirm.com for a free consultation.

For over 20 years, Kurta Law has advocated on behalf of investors who want to recover their investment losses from brokers and brokerage firms. Kurta Law is a nationally recognized law firm and exclusively represents investors against brokers and brokerage firms on a contingency basis. This means that the firm only earns a fee if our securities attorneys recover money on your behalf.