James Stanley Mackenzie Jr (CRD #2981415) Has Customer Dispute Disclosures on FINRA BrokerCheck

James Stanley Mackenzie Jr (CRD #2981415) is a broker with customer dispute disclosures on FINRA BrokerCheck. We reviewed his BrokerCheck report on May 14, 2026. It reflects two customer disputes. If you invested with James Stanley Mackenzie Jr and have concerns, keep reading.

BrokerCheck link: BrokerCheck

BrokerCheck report: BrokerCheck Report (PDF)

Investor Disputes / Customer Complaints

James Mackenzie FINRA BrokerCheck Report reflects two customer dispute disclosures. Summaries of the disputes are below:

On April 1, 2026, a customer made a tax-reporting claim. The customer said Form 1099 reporting for one holding was wrong from 2023 through 2025. James Mackenzie FINRA BrokerCheck lists the product as corporate debt. The customer sought $25,014 in damages. The matter was withdrawn on April 16, 2026, and the settlement amount was $25,014. James Mackenzie did not contribute to the settlement. His statement says the matter settled as an accommodation and for business reasons only.

On March 5, 2018, a customer alleged inappropriate investments in 2015. James Mackenzie FINRA BrokerCheck lists the products as municipal debt and a mutual fund. The customer sought $160,000 in damages. Status changed to withdrawn on February 6, 2019. The customer filed the dispute as a FINRA arbitration under docket number 18-00046. His statement says the complaint was without merit.

Rule Summary #1: FINRA Rule 2010 (Standards of Commercial Honor)

FINRA Rule 2010 requires members to observe high standards of commercial honor. It also requires just and equitable principles of trade. Customer disputes can raise questions about whether conduct met that standard.

Rule Summary #2: FINRA Rule 2111 (Suitability)

FINRA Rule 2111 requires a reasonable basis for each recommendation. A broker should match the recommendation to the customer’s investment profile. Claims about inappropriate investments often focus on this rule.

Why This Matters to Investors (Regulation Best Interest)

Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.

Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.

Reg BI has four key obligations:

Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.

Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.

Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.

Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.

Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.

Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.

Background Information (from BrokerCheck)

Based on his FINRA BrokerCheck report, James Mackenzie:

Is currently registered with Hennion & Walsh Asset Management, Inc. and Hennion & Walsh, Inc.

Has passed the Securities Industry Essentials (SIE) exam. James Mackenzie has passed Series 7, Series 65, and Series 63.

Was previously registered with firms that include J.B. Hanauer & Co., RBC Dain Rauscher Inc., Tucker Anthony Incorporated, and Gibraltar Securities Co.

Kurta Law Can Help

If you worked with James Mackenzie and have concerns, Kurta Law may be able to help. A securities attorney can review possible causes of action. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.

Helpful resources: Securities Attorney | What Is Securities Fraud?

For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts. That review can help explain possible next steps.