Donna Prisciantelli DeSanctis (CRD #2138803) Has Customer Dispute Disclosures on FINRA BrokerCheck
Donna Prisciantelli DeSanctis (CRD #2138803) was previously registered as a broker. Her record on FINRA BrokerCheck includes customer dispute disclosures. We reviewed her BrokerCheck report on February 8, 2026. It reflects three customer disputes. If you invested with Donna Prisciantelli DeSanctis and have concerns, keep reading.
BrokerCheck link: BrokerCheck
BrokerCheck report: BrokerCheck Report (PDF)
Investor Disputes / Customer Complaints
Donna Prisciantelli DeSanctis’s FINRA BrokerCheck Report reflects three customer dispute disclosures. Summaries of two disputes are below:
On December 19, 2025, a customer alleged that the rider fees for RiverSource variable annuities were misrepresented over the prior 10 years. The customer also alleged the annuities were unsuitable for a senior investor. The customer sought $16,549.14 in damages. Donna DeSanctis’s FINRA BrokerCheck disclosure lists the product as a variable annuity. The matter was denied on January 28, 2026.
On October 18, 2018, claimants alleged that the decedent client should not have been allowed to change beneficiary designations on accounts on September 25, 2014 because she lacked capacity. The claim includes alleged breach of fiduciary duty, negligence, and negligent supervision. FINRA BrokerCheck lists the damages as unspecified and the matter as pending. The disclosure reflects a FINRA arbitration proceeding and related civil litigation. The arbitration is identified as case number 18-03376. Donna DeSanctis’s FINRA BrokerCheck disclosure includes a statement that the matter began in a probate proceeding before arbitration was compelled. Donna DeSanctis’s FINRA BrokerCheck Report also reflects one additional customer dispute disclosure. It is listed as settled and reflects a monetary compensation amount of $32,500.
Rule Summary #1: FINRA Rule 2330 (Deferred Variable Annuities)
FINRA Rule 2330 sets standards for recommendations involving deferred variable annuities. It focuses on disclosure, supervision, and suitability. Disputes about annuity fees can raise questions about what the customer was told. They can also raise questions about what was documented.
Rule Summary #2: FINRA Rule 2111 (Suitability)
FINRA Rule 2111 requires a reasonable basis for each recommendation. It also requires the recommendation to fit the customer’s investment profile. That profile includes age, risk tolerance, time horizon, and liquidity needs. Complaints often focus on whether those factors were considered.
Why This Matters to Investors (Regulation Best Interest)
Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.
Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.
Reg BI has four key obligations:
- Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.
- Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.
- Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.
- Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.
Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.
Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.
Background Information (from BrokerCheck)
Based on Her FINRA BrokerCheck report, Donna DeSanctis:
Is not currently registered as a broker.
Has passed the Securities Industry Essentials (SIE) exam. Donna DeSanctis has passed Series 7 and Series 24. She has also passed Series 63.
Was previously registered with firms that include Ameriprise Financial Services, LLC and ING Financial Partners, Inc.
Kurta Law Can Help
If you have worked with Donna DeSanctis and you have concerns about her activity, Kurta Law may be able to help you evaluate your legal options. You can read more about potential claims and investor protections on our website. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.
Helpful resources: Variable Annuities | Unsuitable Investments
For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts and explain possible next steps.