Conrad E Cook V (CRD #2885992) Has a Customer Dispute Disclosure on FINRA BrokerCheck
Conrad E Cook V (CRD #2885992) has been the subject of disclosure events, which have recently been reported on his FINRA BrokerCheck Report. According to Conrad Cook’s FINRA BrokerCheck report accessed on January 19, 2026, Conrad Cook has been the subject of one customer dispute. If you invested with Conrad Cook and you have concerns about his activity, keep reading.
BrokerCheck link: BrokerCheck
BrokerCheck report: BrokerCheck Report (PDF)
Investor Disputes / Customer Complaints
Conrad Cook’s FINRA BrokerCheck Report reflects one customer dispute disclosure. A summary of the dispute is below:
On November 20, 2025, a customer alleged that Conrad Cook did not immediately liquidate investments held in a decedent’s retirement account following her death, and that the investments declined in value prior to liquidation. The customer claimed damages of $311,200.00. The matter is currently pending in FINRA arbitration (Case No. 25-02273). In a statement included in Conrad Cook FINRA BrokerCheck, Conrad Cook denied the allegations and stated that he serviced the retirement account promptly and professionally.
Rule summary #1: FINRA Rule 3110 (Supervision)
FINRA Rule 3110 (Supervision) requires firms to establish and maintain a system to supervise the activities of associated persons that is reasonably designed to achieve compliance with applicable securities laws and FINRA rules.
Rule summary #2: FINRA Rule 2010
FINRA Rule 2010 is a broad, principles-based rule requiring members and associated persons to observe high standards of commercial honor and just and equitable principles of trade. FINRA frequently cites Rule 2010 in matters involving unethical conduct.
Why this Matters to Investors (Regulation Best Interest)
Regulation Best Interest (Reg BI) is a U.S. securities regulation designed to strengthen the standard of conduct that broker-dealers owe to retail investors when making recommendations about securities transactions or investment strategies. Adopted by the U.S. Securities and Exchange Commission and effective as of June 30, 2020, Reg BI aims to enhance investor protection while preserving investor access to brokerage products and services.
Reg BI requires broker-dealers and financial advisors to act in the best interest of the retail customer at the time a recommendation is made, and not to place their own financial or other interests ahead of the customer’s. This represents a higher standard than the historical “suitability” requirement, which only required that recommendations be suitable, not necessarily optimal or conflict-free.
Reg BI is built around four key obligations:
- Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and recommendations, including fees, scope of services, and conflicts of interest.
- Care Obligation – Recommendations must be made with reasonable diligence, care, and skill, considering costs, risks, and alternatives.
- Conflict of Interest Obligation – Firms must identify, disclose, and mitigate or eliminate conflicts, particularly those that create incentives to favor one product over another.
- Compliance Obligation – Firms must establish policies and procedures designed to ensure compliance with Reg BI as a whole.
Importantly, Reg BI applies at the recommendation level, not as a continuous duty like the fiduciary standard applicable to registered investment advisers. Still, it significantly narrows the gap by emphasizing cost considerations, conflict management, and investor-focused decision-making.
Overall, Regulation Best Interest seeks to promote transparency, improve the quality of investment recommendations, and reinforce trust between retail investors and broker-dealers in the U.S. securities markets.
Background Information (from BrokerCheck)
Based on his BrokerCheck Report, Conrad Cook:
Is currently registered with LPL Financial LLC (broker registration since February 2005, and investment adviser registration since August 2021).
Has passed the Series 65, Series 63, Series 7, and the Securities Industry Essentials (SIE) exams.
Was previously registered with firms that include Level Four Advisory Services and Morgan Stanley.
Kurta Law Can Help
If you have worked with Conrad Cook and you have concerns about your investments, Kurta Law may be able to help you evaluate potential recovery options. You may be entitled to pursue a claim through FINRA arbitration, depending on the facts of your situation and the investments involved. Contact Kurta Law at 877-600-0098 or info@kurtalawfirm.com for a free consultation.
Helpful resources: Securities Attorney | Securities Fraud
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