Eugene Cebron Thompson IV (CRD #4350479) Has Customer Dispute Disclosures on FINRA BrokerCheck

Eugene Cebron Thompson IV (CRD #4350479) is a broker with customer dispute disclosures on FINRA BrokerCheck. We reviewed his BrokerCheck report on June 16, 2026. It reflects 11 customer disputes. If you invested with Eugene Thompson and have concerns, keep reading.

BrokerCheck link: BrokerCheck

BrokerCheck report: BrokerCheck Report (PDF)

Investor Disputes / Customer Complaints

Eugene Thompson’s FINRA BrokerCheck Report reflects 11 customer dispute disclosures. Two recent disclosures are summarized below. Nine additional customer dispute disclosures remain in Eugene Thompson’s FINRA BrokerCheck report.

On May 7, 2026, a customer alleged that the client invested in GWG Holdings L-Bonds. GWG Holdings filed for Chapter 11 bankruptcy on April 20, 2022. The statement of claim alleged breach of contract and warranties and estoppel. It also alleged state securities law violations, consumer investment statute violations, and common law claims. Eugene Thompson’s FINRA BrokerCheck report lists $500,000 in alleged damages. It also states that the matter is pending in FINRA arbitration under docket number 26-01050.

On February 2, 2026, clients alleged that they invested in GWG Holdings L-Bonds. The statement of claim alleged breach of fiduciary duty, North Carolina Securities Act violations, and constructive fraud. It also alleged negligence, gross negligence, vicarious liability, and negligent supervision and retention. Eugene Thompson’s FINRA BrokerCheck report lists $342,000 in alleged damages. The report lists a settled status date of May 21, 2026 and a settlement amount of $175,615. It also lists an individual contribution of $90,000.

Rule Summary #1: FINRA Rule 2111 (Suitability)

FINRA Rule 2111 concerns suitable recommendations. A broker needs a reasonable basis to believe a recommendation fits the customer. Disputes may focus on risk, liquidity, time horizon, and goals.

Rule Summary #2: FINRA Rule 2010 (Standards of Commercial Honor)

FINRA Rule 2010 requires fair and honest business conduct. It often applies to disputed sales practices. Customer claims about misrepresentation, unsuitable products, or poor supervision may raise Rule 2010 issues.

Why This Matters to Investors (Regulation Best Interest)

Regulation Best Interest (Reg BI) is a U.S. securities regulation. It strengthens the standard of conduct that broker-dealers owe to retail investors. It applies when they recommend securities transactions or investment strategies. The U.S. Securities and Exchange Commission adopted Reg BI. It became effective on June 30, 2020. Reg BI aims to protect investors while preserving access to brokerage products and services.

Reg BI requires broker-dealers and financial advisors to act in a retail customer’s best interest at the time of a recommendation. They must not place their own financial or other interests ahead of the customer’s. This standard is higher than the older “suitability” rule. Suitability meant a recommendation only had to be appropriate. It did not have to be the best option or free of conflicts.

Reg BI has four key obligations:

Disclosure Obligation – Broker-dealers must disclose material facts about the relationship and the recommendation. This includes fees, the scope of services, and conflicts of interest.

Care Obligation – Broker-dealers must use reasonable diligence, care, and skill. They must consider costs, risks, and alternatives when making a recommendation.

Conflict of Interest Obligation – Firms must identify conflicts of interest. They must disclose them and mitigate or eliminate them. This includes conflicts that create incentives to favor one product over another.

Compliance Obligation – Firms must maintain policies and procedures. Those policies should be designed to ensure compliance with Reg BI as a whole.

Reg BI applies to each recommendation. It is not a continuous duty like the fiduciary standard for registered investment advisers. Even so, it narrows the gap. It puts more focus on costs, conflicts, and investor-focused decision-making.

Overall, Regulation Best Interest promotes transparency. It also aims to improve the quality of investment recommendations. It is designed to reinforce trust between retail investors and broker-dealers in the U.S. securities markets.

Background Information (from BrokerCheck)

Based on his FINRA BrokerCheck report, Eugene Thompson:

Is currently registered with Capital Investment Group, Inc. and Capital Investment Advisory Services, LLC.

Has passed the Securities Industry Essentials (SIE) exam. Eugene Thompson has passed Series 7. He has also passed Series 65 and Series 63.

Was previously registered with Wells Fargo Advisors, LLC.

Kurta Law Can Help

If you have worked with Eugene Thompson and have concerns about his activity, Kurta Law may be able to help. A securities attorney can assess potential causes of action. You may be entitled to pursue recovery through FINRA arbitration or other avenues. To speak with Kurta Law, call 877-600-0098 or email info@kurtalawfirm.com.

Helpful resources: Securities Attorney | What Is Securities Fraud

For nearly 20 years, Kurta Law has advocated for investors and helped hold financial professionals accountable. Our firm represents clients nationwide in securities arbitration and related disputes. If you believe a broker or firm mishandled your account, an attorney can review the facts. They can also explain possible next steps.